Terms & Conditions

1. Introduction
Welcome to FABHEX, supplier of the BENCH FOR LIFE brand. By accessing this website or placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing our products.
If you do not agree with these terms, please do not use this website.
2. About Us
FABHEX supplies handcrafted outdoor furniture under the BENCH FOR LIFE brand. Our products are designed and manufactured using high-quality materials including mild steel, powder-coated finishes, stainless steel bolts, and Scandinavian redwood panels.
3. Products
We make every effort to ensure that all product descriptions, images, specifications, dimensions, and finishes are accurate. However, slight variations may occur due to the handcrafted nature of our products, natural timber characteristics, screen display settings, and manufacturing tolerances.
All products are subject to availability.
4. Pricing
All prices displayed on our website are in GBP (£) unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Prices shown do not necessarily include delivery charges unless explicitly stated. Any applicable delivery costs will be confirmed at the point of enquiry, quotation, or checkout.
5. Orders
When you place an order with FABHEX, you are making an offer to purchase goods subject to these Terms & Conditions. All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including where there are pricing errors, product availability issues, or suspected fraudulent activity.
6. Payment
Payment terms will be confirmed at the time of order. Goods will not be dispatched until payment has been received in full, unless otherwise agreed in writing.
We reserve the right to withhold delivery until cleared funds have been received.
7. Delivery
We will make every effort to deliver products within the estimated timeframe provided, but delivery dates are approximate and not guaranteed.
Delays may occur due to manufacturing schedules, courier issues, supply chain interruptions, or circumstances beyond our reasonable control. FABHEX shall not be liable for any loss arising from delivery delays.
It is the customer’s responsibility to ensure that access for delivery is suitable and that all delivery details provided are accurate.
8. Inspection on Delivery
Customers are asked to inspect goods upon delivery and notify us as soon as possible of any visible damage, missing items, or defects.
If goods arrive damaged, please contact us promptly with full details and supporting photographs where possible.
9. Returns and Cancellations
As many of our products may be handmade, made to order, or finished to customer requirements, returns and cancellations may be limited.
Where applicable, returns will only be accepted if agreed in advance and goods are returned unused and in their original condition. Any approved returns may be subject to collection charges or restocking fees.
Nothing in these terms affects your statutory rights under applicable consumer law.
10. Natural Materials
Our furniture includes Scandinavian redwood panels, a natural material that may display variations in grain, tone, texture, and weathering over time. These are natural characteristics and are not considered faults.
To preserve the appearance and longevity of timber components, appropriate care and maintenance is recommended.
11. Product Care
Our products are designed for outdoor use, but regular care and maintenance will help extend their lifespan and appearance. We recommend following any care guidance supplied with the product.
Failure to maintain products correctly, misuse, neglect, improper storage, or unauthorised modifications may affect performance and any applicable warranty.
12. Warranty and Liability
We take pride in the quality of our products and aim to ensure all items are supplied in good condition. Where a warranty is offered, details will be provided separately.
To the fullest extent permitted by law, FABHEX shall not be liable for any indirect, incidental, or consequential loss arising from the use of our products or website.
Our total liability in respect of any claim relating to goods supplied shall not exceed the purchase price of the goods in question.
Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
13. Website Use
All content on this website, including text, images, branding, graphics, and product information, is the property of FABHEX or its licensors and may not be copied, reproduced, or distributed without prior written permission.
We reserve the right to update, amend, or remove website content at any time without notice.
14. Intellectual Property
The BENCH FOR LIFE name, branding, product designs, website content, and associated materials remain the intellectual property of FABHEX unless otherwise stated.
Unauthorised use of any materials from this website is prohibited.
15. Privacy
Any personal information submitted through this website will be handled in accordance with our Privacy Policy. By using this website, you consent to such processing and confirm that all data provided by you is accurate.
16. Force Majeure
We shall not be responsible for any failure or delay in performing our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to acts of God, fire, flood, severe weather, strikes, transport disruption, supply shortages, or governmental restrictions.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact Us
For any questions about these Terms & Conditions, please contact us via the details provided on our website.